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Unbelievable: One Man’s Ridiculous Online Chat With Customer Service

Earlier today, the House Republican Conference released a video highlighting actual excerpts from an online chat between a potential customer and a customer service representative for The individual who experienced the chat session was Adrian Smith, 34, of New Jersey. Smith released the following statement to confirm his story with “Thank you for your inquiry about my experience on October 11, 2013 using the support chat. I can confirm that the excerpts used in the YouTube video and the full transcript posted at is authentic and exactly as I experienced on October 11. I am a resident of New Jersey and work for a higher education institution. I am not employed by the Republican Party.”

What do you think, is this real or fake?

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