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Burger King Fires Employee Caught On Camera Cursing At Customer Over A Refund

(Content Warning: Language)

While dealing with customer complaints is never a fun experience for anyone in the service industry, lashing out isn’t going to help things, especially now that anyone with a smartphone can be a filmmaker. A Burger King franchisee in Louisiana says it has fired a worker who was caught on tape cursing at a customer who’d asked for a refund. Apparently dissatisfied with what she received after ordering a milk shake — though it’s unclear what the specific issues was — the customer had her phone’s camera rolling as she asked to speak to a manager.

via Consumerist


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